Terms & Conditions
Please read these terms before using our services
Last Updated: January 2026
1. Acceptance of Terms
By accessing or using the website and services of Emirates European Hospital ("the Hospital", "we", "us"), you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.
2. Medical Services
The information on this website is for general informational purposes only and does not constitute medical advice. Always consult a qualified healthcare professional for diagnosis and treatment. In emergencies, call +971 6 561 9444 or go to our emergency department immediately.
3. Appointments & Cancellations
Appointments can be booked by phone, WhatsApp, or online form. We ask that you notify us at least 24 hours in advance if you need to cancel or reschedule your appointment. Repeated no-shows may affect future booking availability.
4. Patient Rights & Responsibilities
Patients have the right to be treated with dignity and respect, receive clear information about their treatment, and make informed decisions about their care. Patients are responsible for providing accurate medical history and following treatment plans as advised.
5. Privacy & Confidentiality
We protect your personal and medical information in accordance with UAE law and our Privacy Policy. Medical records are confidential and will only be shared with your consent or as required by law.
6. Website Use
You may not use this website for any unlawful purpose or in a way that could damage, disable, or impair the site. Unauthorised access, data harvesting, or scraping is strictly prohibited.
7. Intellectual Property
All content on this website — including text, images, logos, and medical content — is the property of Emirates European Hospital and is protected by copyright. You may not reproduce or redistribute content without written permission.
8. Limitation of Liability
To the maximum extent permitted by UAE law, Emirates European Hospital is not liable for indirect or consequential losses arising from the use of this website or our services.
9. Changes to Terms
We may update these Terms and Conditions at any time. Continued use of our website or services after changes are posted constitutes your acceptance of the revised terms.
10. Governing Law
These Terms are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the jurisdiction of the courts of Sharjah, UAE.
11. Contact
For questions about these Terms, contact us at: Emirates European Hospital, Al Sharq Street, Hay Al Sharq, Sharjah, UAE. Phone: +971 6 561 9444. Email: info@eehospital.com.